For iPod nano (7th generation), press the Sleep/Wake and Home buttons at the same time until you see the Apple logo.Make sure that your iPod has a battery charge. If you are still not able to update your iPod nano, you may need to put it in Disc mode, format it (which erases the contents), and restore the device back to factory settings. Remove and reinstall iTunes and related software components for Windows 7 and later Manage and back up your iTunes media library This does not affect your iTunes library, but you should have a backup of your library before making significant changes to your computer. If the issue persists, you may need to uninstall all of iTunes components and reinstall iTunes for Windows. Resolve issues between iTunes and third-party security software If you are using an anti-virus application, it may be scanning files and interfering with the update, so the second thing I would suggest is to disable the anti-virus program temporarily so that you can complete the installation. The first thing I would suggest is to make sure your Windows OS and your iTunes applications are up to date. I understand you are trying to update the software on your iPod nano, but you keep getting an error message about another application using files on the iPod.
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